Privacy Policy.

Introduction

Welcome to HeraKin.

At HeraKin ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how personal information may be collected, used, stored, and protected when you visit https://herakin.com/, contact us, request a consultation, or interact with our services.

We aim to process personal information transparently and in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR) where applicable.

Who We Are

HeraKin provides information about its programmes, HeraKin Privé, other services, and consultation opportunities through its website.

Website: https://herakin.com/

Contact: https://herakin.com/contact/

Legal entity: [Insert registered legal entity]

Registered address: [Insert registered business address]

Privacy contact email: [Insert contact email]

The legal entity identified above is responsible for the processing of personal data as described in this Privacy Policy.

Information We Collect

Depending on how you interact with HeraKin, we may collect the following categories of personal information:

• Contact information: Your name, email address, telephone number, and other details you voluntarily provide.
• Consultation enquiries: Information submitted when requesting a consultation or contacting HeraKin about its programmes or services.
• Communication records: Messages, enquiries, and correspondence exchanged with HeraKin.
• Technical information: IP address, browser type, device information, operating system, and website usage data.
• Cookie information: Data collected through cookies and similar technologies, where applicable.

How We Use Your Information

Where applicable, HeraKin may process personal information to:

• Respond to enquiries and consultation requests.
• Provide information about HeraKin programmes and services.
• Communicate with individuals interested in HeraKin.
• Manage professional and client relationships.
• Maintain website functionality, security, and performance.
• Understand website usage and improve user experience.
• Comply with applicable legal obligations.
• Send marketing communications where permitted by law.

We will not use personal information for purposes incompatible with those for which it was originally collected unless permitted by applicable law.

Legal Basis for Processing

Where the GDPR applies, HeraKin processes personal data only when an appropriate legal basis exists.

Consent: Where you have freely agreed to specific processing activities, such as receiving optional marketing communications or enabling non-essential cookies.

Contractual necessity: Where processing is required to provide a requested service or take steps before entering into an agreement.

Legitimate interests: Where processing is necessary for legitimate business purposes, such as website security or responding to relevant business enquiries, provided these interests do not override your fundamental rights.

Legal obligations: Where information must be processed to comply with applicable laws and regulations.

Cookies and Similar Technologies

HeraKin may use cookies and similar technologies to support website functionality, remember preferences, and, where implemented, understand how visitors interact with the website.

• Essential cookies: Necessary for website operation and security.
• Preference cookies: Used to remember certain visitor settings.
• Analytics cookies: Used to understand website performance and visitor interactions.
• Marketing cookies: Used for advertising measurement or personalisation, where implemented.

Where legally required, non-essential cookies will only be activated after obtaining the visitor's consent.

Visitors may manage their cookie preferences through the website's cookie controls, where available, or their browser settings.

Further details about the cookies actually used should be provided in HeraKin's Cookie Policy.

Sharing Personal Information

HeraKin does not sell personal information.

Where necessary and legally permitted, personal information may be shared with:

• Website hosting and technical service providers.
• Providers supporting communications or consultation management.
• Professional advisers operating under confidentiality obligations.
• Public authorities where disclosure is required by law.

Any third-party processor acting on HeraKin's behalf must provide appropriate safeguards for the protection of personal information.

International Data Transfers

If personal information is transferred outside the European Economic Area or another jurisdiction with applicable data protection requirements, HeraKin will ensure that an appropriate legal transfer mechanism is in place where required.

Such safeguards may include adequacy decisions, Standard Contractual Clauses, or other legally recognised mechanisms.

Data Retention

Personal information will only be retained for as long as reasonably necessary to fulfil the purposes for which it was collected, including applicable legal, contractual, and regulatory requirements.

Retention periods may vary depending on the nature of the information, the relationship with the individual, and applicable legal obligations.

When personal information is no longer required, it will be securely deleted or anonymised, subject to applicable retention requirements.

Data Security

HeraKin is committed to implementing appropriate technical and organisational measures to protect personal information against unauthorised access, loss, alteration, disclosure, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

Your Privacy Rights

Where applicable under the GDPR, individuals may have the right to:

• Access: Request confirmation of whether their personal information is being processed and obtain a copy.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion in applicable circumstances.
• Restriction: Request limitations on certain processing activities.
• Portability: Receive certain information in a structured, commonly used, machine-readable format.
• Objection: Object to certain processing activities, including direct marketing.
• Withdraw consent: Withdraw previously provided consent at any time without affecting the lawfulness of earlier processing.

Individuals may also have the right to lodge a complaint with the relevant data protection supervisory authority.

To exercise your rights, please contact HeraKin using the details provided in this Privacy Policy.

Children's Privacy

HeraKin recognises the importance of protecting children's personal information.

Where services involve children or families, any processing of children's personal data must comply with applicable legal requirements, including relevant parental consent or authorisation requirements.

HeraKin will not knowingly collect children's personal information through its website without an appropriate legal basis.

Third-Party Websites

The HeraKin website may contain links to external websites or services operated by third parties.

HeraKin is not responsible for the privacy practices, content, or security of independently operated third-party websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

Marketing Communications

Where HeraKin offers newsletters, promotional updates, or other marketing communications, personal information will only be used for these purposes where an appropriate legal basis exists.

Individuals may unsubscribe from marketing communications at any time using the unsubscribe mechanism provided or by contacting HeraKin directly.

Changes to This Privacy Policy

HeraKin may update this Privacy Policy periodically to reflect changes in its services, data processing activities, or applicable legal requirements.

Any revised version will be published on this website with an updated revision date.

Where required by law, additional notice or consent will be obtained before material changes take effect.

Contact Us

If you have questions about this Privacy Policy, the processing of your personal information, or your data protection rights, please contact HeraKin.